Chiltern Plc

Introducing ITIL Best Practice

Chiltern Plc is the UK's leading independent tax adviser. It offers a wide choice of tax related services - from tax consultancy and compliance to corporate governance and risk management.

In recent years the provision of IT Services within Chiltern has evolved significantly. When Plan-Net first became involved the IT Services were reactive and support processes were in an early stage of development. The brief given to Plan-Net centred on introducing ITIL Best Practice and improving customer service.

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