Exchange
The Problem With Email
Email is now the primary means of business communication, with Microsoft Exchange by far the most widely deployed email platform. These days it is not just an email platform, but the thing that drives all manner of internal and external communication.
Business users place a high demand on their email systems, often expecting 24 x 7 uptime and availability; to be able to connect from anywhere, and to be able to send and store whatever they like. As with any technology, Exchange can and does go wrong. Unfortunately because email has such a high profile, when it goes wrong it is always big news, and in many instances can cause real financial losses through lost productivity and lost critical data.
Microsoft Exchange health check
At Plan-Net, we have evolved our market leading health check service to deliver a health check that is specifically focused around Microsoft Exchange infrastructures. Microsoft Exchange is a powerful but complex beast and there are many potential ways for the system to go wrong, perform poorly or be vulnerable to external threats.
Plan-Net’s Exchange focused health check service delivers real business value in a number of key areas:
- Independent and expert review of your entire Exchange infrastructure
- Evaluation not only against recognised best practice for the configuration in place, but also reviewing the overall suitability of the configuration for your business
- Specific focus on existing Exchange and email problems that are currently impacting the business to provide quick resolution
- Coverage of operational procedures as well as technical configuration to ensure that one side isn’t letting the other down
- Clear, detailed report with gradings against recognised best practice for more than 50 separate elements
- Detailed description in business language not only of the issues found, but also recommendations for addressing them
- Opportunity to discuss the findings face to face in order to really understand the report’s messages
What’s Covered
The Plan-Net Exchange health check delves deep into the Exchange implementation in nine key areas:-
- Supporting network infrastructure, including OS configuration, AD, DNS, network performance, GCs, WINS etc.
- Service resilience, checking data backups, restoration, incident management, data fault tolerance
- Weaknesses and threat assessment, not only from viruses and worms, but also inappropriate message content, mailbox exposure, patching levels etc.
- Hardware platform and configuration
- Database health, configuration and management
- Client and remote access issues; what is used to access, how is it configured, what are the vulnerabilities
- Connectivity and routing between internal and external systems
- Management and administration tools and procedures, what’s in place; what’s appropriate, and how do they work in practice
- Corporate usage policy and compliance
In short, the Exchange health check tells you everything that you ought to know about your email system, from a business level as well as a technical level.
What Else Should I Know?
Like our other health check services, our Exchange focused health check is designed to deliver value quickly, with a typical assignment taking no more than one week to complete. It’s also conducted on a low, fixed cost basis - our customers have told us that the value they received from a Plan-Net health check has typically paid for the cost of the health check within 3 months.
Where we make recommendations to fix problems, we focus on solutions that are right for your business and budget - rather than some unrealistic solution that only a few would consider or could afford.
Email is no longer simply “nice to have” - it is the communication heartbeat of most organizations. If you depend on email for your business, SecondSight for Exchange might well be the boost your Exchange system has been looking for.
To find out more about or Exchange services click here