Accelerated Service Transformation

The Plan-Net Accelerated Service Transformation (AST) focuses on the definition of process and procedures to support the core ITIL building blocks of Service Desk, Incident Management, Problem Management, Change Management and Service Level Management, combining them with the real world experience and service delivery of our consultants.

If you would like to find out how the AST can help you improve any aspect of your service, send us your enquiry here and an experienced Service Management Consultant will be in touch.

The defined processes and procedures are integrated to ensure IT provision meets business needs quickly and effectively.

Benefits

Value. AST is designed to deliver the benefits of ITIL for a fraction of the cost associated with a full implementation, offering a rapid return on investment. Typically our approach can deliver 100% of the benefits of ITIL for 20% of the cost.

Increased customer satisfaction. Process ownership and management ensures your customers receive the quality of service they need by ensuring complete ownership of activities throughout their lifecycle.

Tailored to your needs. The adage of ITIL is 'adopt and adapt' and this is the approach of our Consultancy services - enabling the delivery of fit-for-purpose processes and procedures which are tailored to your specific environment.

Accelerated results. The AST deployment is delivered within a fixed number of days and involves minimal disruption to day-to-day activities, enabling you to focus on your deliverables.

Our Credentials

Plan-Net’s consultants all hold the Managers Certificates in IT Service Management and have extensive real-world experience gained in some of the world’s leading organisations.

Plan-Net Service Management forms part of Plan-Net’s two decades of experience in consultancy, support and resourcing solutions. This practical experience combined with the real-world requirements of modern business practice produces the investment value of our Accelerated Service Transformation model.

If you would like to find out how we can help you improve any aspect of your service, send us your enquiry by clicking here and an experienced Service Management Consultant will be in touch.