Punishment alone does not work
Every so often a multinational corporation with an image to protect or a public sector organisation that the public are supposed to trust find their lackadaisical approach to information security horribly exposed. The media kick up a stink, various experts are wheeled out to pass comment and we all gasp in horror at the weighty fine imposed - or in the case of the public sector, look on disapprovingly as they humbly promise never to do it again.
Then, after they stump up the cash, all is quickly forgotten until the next time. The question we have to ask, given the propensity for carbon copy mistakes happening time and time again, is are the hefty fines really working?
Well it seems the ICO have finally cottoned on that the answer is a resounding no and can now ask companies that have breached the DPA to undertake certain behaviour that it thinks will fix the problem. No longer will offending companies be able to stump up the money - to the tune of £3.5 million for HSBC - and forget about it. Soon the ICO will be given powers by Government to issue direct fines to organisations whose behaviour represents a knowing or reckless breach of the principles.
It seems the goal posts are moving, but are they moving the right way? Punishment is all well and good, but should organisations really need to be forced to implement preventative measures after the horse has bolted? The ICO should be thinking of ways to work with organisations to instil a cultural change in both businesses and the public sector so they truly understand the need for properly secured information. The fear of reprisals, whether financial or otherwise, is clearly not working.
David Cowan
Head of Infrastructure, Plan-Net plc