Capacity Management

"Ensuring the optimal use of IT"

The Capacity Management function is primarily responsible for ensuring all IT services are scoped and capacity is assigned sufficiently to meet the demands and expectations of an organisation both for today and the future. Most IT professionals recognise that being under-equipped will lead to problems with Service Delivery but many overlook the cost issues over-capacity can create.

Using Plan-Net's benchmark of a 20 per cent improvement direct from Capacity Management, an IT infrastructure that cost £5 million to build would save up to £1 million following implementation and frequent reassessment to define the required capacity.