Simmons & Simmons

  Background The international law firm needed to create a world-class IT service equipped to meet and exceed its future demands on a global scale The firm had disparities in its infrastructure, with individual offices across the globe using different hardware and software which was supported locally The inconsistencies and associated costs were seen as an opportunity to streamline service delivery whilst reducing long term costs Plan-Net intervention Rapid implementation of ITIL aligned Best Practice processes designed to support the strategic aims of the firm within a short time-frame Establishment of a Project board to ensure a collaborative approach and provide ownership both during and post project implementation A series of workshops introduced the future policies and processes and the effectiveness of best practices, while collecting information to understand the firm's needs Identification and implementati...
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