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The Moving Picture Company

A single, high availability email platform able to handle heavy workload

Background

• Business was growing and the company\'s infrastructure needed to be adapted to the new dimension and needs
• The email system struggled to keep up with the heavy digital attachments sent and received by the visual arts firms, especially with the growth of data volumes
• Two separate email systems had developed independently within the company - Windows and Linux - closely tied to separate teams, making communication difficult and splitting the organisation down the middle
• To support the two different systems, IT support was split in half
• Email protection for Linux users, Sophos, acted only after the mails reached the server, taking up valuable network bandwidth on the company\'s LAN.

Plan-Net\'s intervention

• Infrastructure review and interviews to members of staff to understand the business needs and get people involved in the project
• A single, high-availability email platform for the whole organisation found in Microsoft solutions
• Cultural change to help Linux users adapt to the new system and enhance communication between the two parts of the business which used to use different systems
• Upgrade of the email protection systems installing Mail Marshall Exchange which runs on its own server at the gateway, stopping email before they reach the network and use its bandwidth.
• All the servers have been located in one central IT room; however, the solution is scalable in view of possible future growth.

Results

• The single email system allowed a level of communication between the previously separated teams which was previously impossible, thanks to a centralised shared calendar on the server
• Staff involvement from early stages helped in motivating them to adopt the new system, change the way they work and communicate with each other
• Thanks to the new infrastructure, the organisation has a world-class platform capable of handling email and calendar services for the whole organisation

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