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SLA-driven solutions uniquely designed to deliver improved efficiency and performance to your business.

A SUPERIOR SERVICE FOR IT RESOURCING

Co-Sourcing is an end-to-end service for managing strategical & tactical resource requirements.

BENCHMARK YOUR SERVICE DESK

Service efficiency reviews, Best Practice maturity assessments & performance benchmarking.

SUPPORTING YOUR INFRASTRUCTURE PROJECTS

An ICT Service Provider with reliable experts you can trust and a track record in delivering success.

IT PARTNER TO THE LEGAL SECTOR

14 out of the top 15 law firms have chosen Plan-Net to deliver IT support & consulting services

IT SUPPORT FOR FINANCE AND BANKING

The world's largest banks trust Plan-Net to deliver them with IT Support Services.

IT PARTNER FOR THE MEDIA SECTOR

With data, digital & deadlines to deal with, you need a partner with experience you can depend on.

IT FOR PROFESSIONAL SERVICES FIRMS

From architects to accountants, what every professional service firm has in common are demanding clients and demanding deadlines.


Aug 28
The dreaded 3 words users hate to hear "Log a ticket" #Bad #ServiceDeskTales
Aug 27
In another major outage,an SDA unknowingly left an abusive vm about a member of the server team to HIS phone #awkward #Bad #ServiceDeskTales
Aug 26
A user was left on hold for 20 minutes & instead of receiving an apology the user was simply told ‘I needed the loo’ #Bad #ServiceDeskTales
Aug 26
Whole team awarded doughnuts for resolving a connection problem that req crawling into a dark tunnel full of webs before 7am #Good #SDTales
Aug 22
In a major outage,a junior SDA sent out a mass email to the entire business without a subject title so no one opened it & chaos ensued #Bad
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