ISS4PS

Register for your free ISS4PS / ITIL 1-2-1 Consultation by clicking here

Finding the best way forward with ISS4PS and the implementation of ITIL is undoubtedly a challenge, since there is no “one size” that fits all operations, even within the same organisation. But by focusing on the aspects of best practice that are most relevant to your service – and that will therefore yield the greatest impact – you can not only avoid losing time and money, but achieve alignment with minimum disruption to your normal service.

To this end, Plan-Net offers a multi-process ISS4PS/ITIL alignment service that delivers pragmatic best practice to your organisation quickly and effectively without compromising your longer-term objectives.

Our consultants utilise their past delivery experience and real-world knowledge of best practice to determine and then put into practice the aspects and depth of ITIL appropriate to achieve your objectives – nothing more, nothing less.

We can help you with;

• Base lining & Reviewing

• Defining Roles & Responsibilities

• KPI’s and Priorities

• Reducing repetitive problems

• Implementing changes more consistently

• Reducing the amount of time spent ‘fire fighting’

• Improving customer satisfaction

• Motivating staff and increasing productivity

• Toolset selection and unbiased, independent advice

• Mentoring and skills transfer through the project and beyond

As a direct result of our work you can expect tangible improvements across all targeted service areas including Service Desk Management, Incident Management, Problem Management, Change Management, Service Level Management and Configuration Management.

Plan-Net has delivered tailored ITIL solutions in as little as three months, offering swift progress in achieving objectives and rapid return on investment.

If you would like more information on these or other projects, or would like to find out how your objectives can be achieved using our tailored services register for a free, no obligation one-to-one session with one of our experienced Service Management Consultants by clicking here.