Managed Services

The Managed Services we offer come under two categories;

Managed IT Support Services
Plan-Net can take responsibility for any aspect of your Support, be it 1st line, 2nd line, 3rd line or the entire operation. We provide multi-lingual on or off-site models, based on ITIL Best Practice and available whenever you need it - be that simply 'nine to five' or 24 hours a day, 365 days a year.
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Managed Resource Services
Plan-Net supplies some of the biggest organisations in the UK with skilled, reliable, industry-specific, security-checked staff. With clients ranging from international law firms through to global retail and investment banks and high-profile public sector organisations, we have experience in delivering to some of the most demanding IT environments around.
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Why We Are Different.
Unlike our competitors, we recognise that every IT Support model is different. That's why you won't find any 'Gold', 'Silver' or 'Bronze' options here on our website. We don't think the one-size-fits-all, 'off the shelf' approach works and as a result, each of our clients receives a bespoke solution tailored to their specific environment and the unique requirements of their organisation.

For twenty years we have been helping organisations large and small benefit from cost efficient delivery and increased end-user satisfaction through our Managed Services. Skilled resources deployed to increase first-time fix rates, hands-on management from dedicated Service Delivery Managers and a strategic approach to ensuring IT delivers what your business needs mean Plan-Net is now the niche provider of choice for the UK.