Adrian Polley, Plan-Net's CEO, has contributed an article to vITAL magazine that examines whether ITIL can deliver genuine business benefits and if it has what it takes to survive the recession intact. The article, which looks at the virtues of a tailored approach to ITIL is featured in the November issue of the publication and can also be found on vITal magazine's official website by following the link below;
http://www.vital-mag.net/2009/11/a-tailored-approach-not-itil-for-itil%e2%80%99s-sake/
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