The RSPCA recently engaged Plan-Net to conduct a best-practice based, ITIL-aligned Baseline and Review, an Accelerated Service Transformation and guidance and support during the selection of a new Service Management Toolset. Here's what they had to say following the project...

We were highly satisfied with Plan-Net's Consultancy Services throughout the engagement and all deliverables were achieved well within the timeframe we specified at the start of the project. The RSPCA particularly benefited from Plan-Net's independence during supplier selection and the accelerated approach to process optimisation. I was particularly impressed by both Plan-Net's flexibility and the detailed documentation received at the end of the project.

I would wholeheartedly recommend Plan-Net to anyone looking for a Service Management consultancy that doesn't impose a standard process onto an organisation but looks at ways to customise best-practice standards to make them work in the specific circumstances to which they are applied.

Plan-Net delivered high quality solutions, and always to the timescale agreed. I believe the work Plan-Net undertook for the RSPCA represents good value for money and I would not hesitate to use their services again.