Service Desk Institute

As the new driving force for the ITSM and service desk industry, the Service Desk Institute (SDI)  provide information, advice, skills and knowledge that both organisations and industry professionals need to achieve success. SDI exists to generate dynamic thought leadership and offer essential expertise with clear opinions around your key IT support issues. They conduct and deliver forward-thinking research to drive and support decision-making in IT service management.

www.sdi-europe.com