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Managed IT Support

IT OUTSOURCING

Outsourcing your IT function to Plan-Net means you can focus on your core business and hand over the management of your IT to the experts for improved effectiveness and efficiency.

It doesn’t necessarily mean moving your IT operations off-site, never to be seen again; it simply means the technology, processes, resourcing and management of your IT function is handled by Plan-Net. We, in turn, agree formal engagement mechanisms and Service Level Agreements with you, designed to ensure we deliver the value your business demands.

As part of all of our Outsourcing agreements, Plan-net also provides the strategic input and focus required at board level to successfully keep our clients up to date with advances in IT delivery and maintain the efficiencies and high end delivery required.

Why Choose Plan-Net?

Choosing to outsource your IT to Plan-Net does not mean you’ll be spending more. In fact, in many cases we are able to significantly improve efficiency by building bespoke, fit for purpose models that deliver exactly to requirement without excess cost.

In many cases, significant capital transitional and infrastructure costs are also absorbed by Plan-Net resulting in a simple monthly service fee that’s easy to manage.

It also doesn’t mean loss of control. Working with Plan-Net means you have a single point of accountability which guarantees a standard of service through contractual service level agreements, which we jointly define with you. If anything, this mechanism allows our clients even greater control than existed with an in-house model with the additional benefit of Service Credits should SLA’s not be met.

Over our twenty plus years in business we’ve developed strong capabilities in managing people, processes and infrastructure in a way that we’re confident will add measurable value to even the most demanding of businesses. 

  Outsourcing our IT to Plan-Net has been a really positive move for us and we look forward to building upon and developing our relationship with Plan-Net.  

Dawn McEwen, Operations Director, Davenport Lyons

 

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