About Plan-Net

We've been transforming IT for legal, financial and publishing organisations since 1990.

We've been at the forefront of IT services since 1990 and continue to keep our partners up to date with the evolving technology that drives their businesses forward. It’s our ability to embrace new best-in-class tools and processes that keeps us, and our clients, growing together.

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Plan-Net at a glance

We understand the IT challenges you face and have the experience to fix them.

  • We can elevate your end-user support, IT strategy, project services and infrastructure
  • Top IT services provider to financial, legal, publishing and professional services businesses
  • 29-year successful track record of bringing IT excellence to knowledge-based businesses
  • Our knowledgeable team of experts take accountability for your IT projects and user services
  • Accredited to the highest standards, we bring best practice and stability to you
  • You get the best of both with our technical partnerships and solution independence
  • Trusted by national and international Blue Chip clients in competitive industries

History of Plan-Net

Founded in 1990, Plan-Net was built on the foundation of IT Services supply to the Financial and Legal industries. Initially supplying project teams to the likes of Midland Bank (now HSBC), the company quickly expanded into the Infrastructure Consulting arena and then Service Management.

As a natural progression, the company then progressed into the fully Managed Service market and quickly became well known in the Legal and Finance industries as a service provider willing and able to build cost-effective and bespoke models for managed component elements of IT.

In recent years, Plan-Net has developed a portfolio of Support and Consultancy services and now proudly manages entire IT functions as well as component parts for many Legal, Financial and Professional Services businesses. 

We work with knowledge-based businesses where IT is key. To compete in their fields, legal, financial, publishing, and professional services organisations need optimal uptime, productivity, and smooth experience.

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In July 2019 Acora Ltd, the innovative owner-managed UK-based IT Services company has completed the acquisition of Plan-Net Ltd.

This means that Plan-Net is now part of the Acora Group, which has revenues approaching £40m, more than 70% of which comes from long-term recurring contracts. The Group is now delivering services from four UK service operation centres, providing full 24/7 coverage to more than 250 high-value clients.

Your customers expect more than ever before. Faster response times, access to your experts wherever they are and whenever they need it and smooth, personal experience. IT systems are mission-critical.

Our clients choose us because they know we provide dependable independent advice, proactive support, and cutting-edge technical expertise.

Our Services

End User support services

End User support services

As specialists in End User support services for legal, financial and professional services firms, we understand that your business strategy depends on a high quality service desk.

Whether you need to outsource your entire service desk or just peak and out-of-hours cover, Plan-Net can help.

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Infrastructure services

Infrastructure services

Cloud, mobility and other emerging technologies are changing the way your industry does business.

Our Infrastructure experts are ready to help with migrations, on-prem, cloud and hybrid solutions whether you need a transformation or ongoing management.

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Implementation services

Implementation services

IT projects have become increasingly important for businesses that want to compete. As technology has become more complex, your in-house teams need specialist knowledge and experience to deliver on time, on budget, and on-point.

That’s where we come in.

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Consulting services

Consulting services

Analysis, design, and migration work. Refining procedures and recommending solutions. These are the building blocks of IT consulting. But we believe that a project isn’t complete until it’s been successfully implemented.

We’re here to take full responsibility from beginning to end.

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Why choose Plan-Net?

Plan-Net unites 5 essential disciplines to create competitive advantage for your business through its IT.

We make certain that, throughout your organisation, your people know that the IT on which they depend to do their jobs - hardware, software, networks and devices - will be working efficiently, all of the time.

We also provide total assurance that if something does fail, or a member of your team requires assistance in using any part of the IT ecosystem, expert support specifically skilled to the needs of your business will be no more than a call or email away. This combination of dependability and effective, rapid support fuel the productivity of each member of your team, and so of the business itself.

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With close collaboration at Management level, we can extend your IT from being a business enabler into a core driver of growth, efficiency and development opportunities within the business.

This requires understanding and analytical consideration not only of current processes and workflows, but of the underlying functions and demands of the business, so that methodologies can be developed which extract greater efficiency from resources and talent. In turn, this opens the door for lowered costs, increased productivity and greater competitiveness.

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Managing your risk and plan for critical legacy systems and building the right cloud strategy for your business are both difficult tasks - and also interrelated.

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Our input into the planning and design of your IT platform, as well as our continuous service monitoring, ensure the highest level of security across your IT systems, and at all interfaces with partner and supplier networks, as well as with the Internet.

We build in comprehensive redundancies, and put in place effective and rapidly accessible cover for all contingencies. These are designed around the specific operations and usage of the business, and guarantee operational capability and continuity in the event of network or cyber attack or physical disaster.

Our systems and security design ensure you are fully compliant with UK and European Data protection laws, as well as with specific requirements of corporate or industry regulatory stipulations.

 

IT is a catchall term encompassing a huge range of skillsets.

We shape the team we assign to look after your business, your people and your systems to include not only the appropriate technical skills, but precise tailorings of these skills to the specific needs of your business, in your sector.

In addition, the depth of our resource in all areas means that we can scale the capacity assigned to you at any time, in either direction, to keep in line with the changing needs of your business.

 

IT is a vehicle for your business strategy. We work with your leadership team to delve into your very specific business objectives and build solutions to match. Helping to drive your business into pole position.

Sectors we work with

Legal

Plan-Net has been providing End-User Support services to the legal profession for 28 years.

Why do 14 of the top 15 UK firms choose to partner with us?

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Finance and banking

We know that service disruptions devastate reputations and revenues in your industry.

Plan-Net’s End-User services are designed to meet the demands in today’s compliance-driven finance sector.

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Media and publishing

Your business marches to the steady beat of “deadlines, deadlines, deadlines”.

You need a responsive and highly skilled support team to keep you delivering excellence around the clock. That’s what we do.

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Professional services

As a professional services business ourselves, we know what productivity means to your business...and your clients.

Our sector experience and IT support experts are ready to support your users as they grow your business.

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Accreditations

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ISO 27001
Information Security Management
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ISO 9001
Quality Management
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ISO 14001
Environmental Management

Technology partnerships

We are technology independent and always recommend the right software for the job.

We also have partnerships with some of the key IT vendors such as:

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Some of our clients

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