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From our latest client work and company activity to our thoughts on the world of IT, end-user support, infrastructure and how to run successful IT projects, we’d love to share it with you.

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Plan-Net shortlisted for UK Managed Services Awards 2018

Plan-Net shortlisted for UK Managed Services Awards 2018

Plan-Net is proud to have been named a finalist for the 2018, UK Managed Services Awards under the category of the Best Vertical Market Managed Service Solution provider for its 24/7 end-user support ...

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Top 20 UK law firm, DAC Beachcroft, chooses Plan-Net 24 to provide out of hours IT support

International law firm DAC Beachcroft has engaged the UK’s only legal-dedicated 24/7 Service Desk to provide its 2,200 staff with full out-of-hours IT support coverage. The service will operate week n...

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Top 30 UK law firm Osborne Clarke signs 3-year Managed Service contract with Plan-Net for out of hours IT support

International legal practice Osborne Clarke has engaged IT Service Provider Plan-Net to provide its 1,350 staff, including more than 700 lawyers, with full out of hours IT support coverage.

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Plan-Net shortlisted for UK Managed Services Awards 2018

Plan-Net is proud to have been named a finalist for the 2018, UK Managed Services Awards under the category of the Best Vertical Market Managed Service Solution provider for its 24/7 end-user support ...

Read blog post >

ISO27001 - Why bother with such high standards?

ISO27001 is generally regarded as the de facto international best practice standard for an Information Security Management System (ISMS). However, achieving certification against the Standard is by no...

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First Time Fix - Do your metrics reveal the truth?

It's easy to understand why the FTF rate is the Service Desk metric that gets the most attention. When measured correctly, it is the figure that identifies when your end-users get a resolution at the ...

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Plan-Net: Top 100 out of 501 MSP Winners of 2018

The 11th Annual MSP 501 Identifies World’s Most Forward-Thinking MSPs & Leading Trends in Managed Services and this year Plan-Net Ranked within Top 100 of the Top 501 Global Managed Service Providers ...

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What does your Password Reset process cost you?

The password reset request is probably one of the most common tickets your Service Desk receives and yet end-users probably don't give a second thought to the accumulated costs involved. It's not just...

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Windows 10: How to support users during ongoing updates

Is your business deploying Windows 10? Are you ready to support it on an ongoing basis? While the initial deployment will be handled much the same as any other OS upgrade, Windows 10 isn’t a set and f...

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Turn your service desk into vendor management heroes

How many vendors does your IT function work with? How much of the vendor management piece does your Service Desk handle and can being more hands-on improve performance?

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