3i signs 3-year end-user support contract with Plan-Net

 

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03-Nov-2015 11:28:00

In my last piece, I talked about Problem Management and how it is often confused with Major Incident management. In fact, while the two are linked, they are very different beasts. However strong your Problem Management, you must be ready for business critical incidents.

International investment manager 3i has selected IT Service Provider Plan-Net plc to deliver Managed IT Support to all of its staff across the world. 

3i is a leading international investment manager focused on mid-market Private Equity, Infrastructure and Debt Management with over £13bn of assets under management.

Plan-Net is providing a 24/7 International Service Desk to support 3i’s employees based across 9 countries as well as 2nd line support to staff based in the UK.

The service goes live in November.

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Pete Canavan
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