Hodge Jones & Allen signs 5-year IT outsource contract with Plan-Net plc


Scroll Down
23-Mar-2015 09:07:00

In my last piece, I talked about Problem Management and how it is often confused with Major Incident management. In fact, while the two are linked, they are very different beasts. However strong your Problem Management, you must be ready for business critical incidents.

Hodge Jones & Allen has outsourced its IT operations to Plan-Net plc in a 5-year deal that will see the Top 200 law firm’s infrastructure, applications, technology and processes managed by the IT Service Provider.

The law firm’s 220 staff will be supported via a Plan-Net on-site team based at the law firm’s office in London and also remotely via Plan-Net’s dedicated 24/7 Service Desk, Plan-Net 24, based in Blackfriars. Plan-Net will also provide input at a strategic level to ensure IT at the firm better supports its business objectives and growth plans.

Hodge Jones & Allen provides legal advice across a number of areas including employment and family law, personal injury and criminal defence. Having an effective IT platform to support the volume and variety of its workflows is vital.

Alan Geaney, Operations Director at Hodge Jones & Allen explains the decision “Working with Plan-Net allows us to tap into a range and depth of IT capability that is far in excess of what we could aspire to with a purely internal IT infrastructure. We also benefit from the company’s practical experience and track record with other firms both within and outside the legal sector.”

Adrian Polley, Plan-Net’s Technical Services Director will lead the engagement. “We’re delighted to be working with Hodge Jones & Allen. It’s great to see a law firm consider a different approach and we look forward to helping the firm improve its IT capability and ultimately its competitiveness.”

About Hodge Jones & Allen LLP

Hodge Jones & Allen LLP (HJA) was founded in 1977 in Camden and has 220 staff based in Euston, London, NW1. The firm’s specialist areas cover personal injury, clinical negligence, civil liberties, family law, wills and probate, housing, dispute resolution, criminal defence and serious fraud.

About Plan-Net plc

Plan-Net plc provides IT support and consulting service and has 25 year history of working for firms in the legal sector. Plan-Net 24 is the only UK-based 24/7 Service Desk dedicated to supporting law firms.

New call-to-action

Download our FREE
End User Support e-book

If you share any level of responsibility for delivering high quality It to your organisation, our FREE e-book ‘Happy Users, Easy Life’ is for you.

New call-to-action

Leave a Comment

Pete Canavan
Pete recommends our FREE webinar consultation

Talk to us today about Business Advantage IT

If you’d be interested in discovering how Plan-Net could help give your organisation Business Advantage IT, get in touch.

Did you find this article useful?
Sign up to receive more from Plan-Net