Shortlisted as Outsourcing Company of the Year at the 2020 National Technology Awards

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26-Feb-2020 14:34:56

In my last piece, I talked about Problem Management and how it is often confused with Major Incident management. In fact, while the two are linked, they are very different beasts. However strong your Problem Management, you must be ready for business critical incidents.

Plan-Net is proud to be announced as one of three finalists for the ‘Outsourcing Company of the Year’ Category at the 2020 National Technology Awards.

We are honoured to be recognised at this prestigious industry event for the second time in the last two years. 

The "Outsourcing Company of the Year" award rewards companies that can really act as partners to their clients, providing support, advice and ideas as much as they deliver good quality services. 

The shortlisting is in recognition of our work with law firm CrippsPG providing an outsourced Service Desk solution where the firm benefited from a doubling of Service Desk resolutions within 8 months. You can read the full story here.

The winners will be announced at the gala dinner and awards ceremony on the 7th of May at London Marriott Hotel.

NationalTechAwards2020-shortlisted (004)


Download the Case Study and find out about what made us stand out at the National Technology Award 

UK's leading law firm chooses Plan-Net to provide an end-user support model with SLAs and continual service improvement.

Cripps Case Study

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Pete Canavan
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About the author

Pete Canavan

Pete Canavan is Support Services Director at Plan-Net. An accredited ITIL Service Manager, he has a proven track record in IT with special expertise in the Legal & Financial Services industries.

With two decades in the IT field, Pete has acquired extensive experience in business relationship development, service transformation, project and people management, training and client/supplier relations.

Pete's other passions, besides Plan-Net of course, are his family and football.

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