Blog

Our news and views.

From our latest client work and company activity to our thoughts on the world of IT, end-user support, infrastructure and how to run successful IT projects, we’d love to share it with you.

The 3 Main Reasons Why Service Desks Fail

A high performing service desk can have a hugely positive impact across any organisation; from optimising investments in technology to the productivity of the overall workforce and the competitiveness...

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Remodelling the Service Desk for your Digital Workplace

There is a 1960s’ painting by the American illustrator Norman Rockwell that shows a mechanic sent to fix a lift. He is standing outside the lift, doors open, with the cabin itself stopped between floo...

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