In the Financial Services sector, IT which is functioning at less than 100% efficiency – or fails to work at all – can spell massive losses in revenue and reputation.
Plan-Net has substantial experience in supporting Financial Services organisations to ensure that their IT organisations are not only correctly resourced but are able to meet or exceed the demands of the business, providing
We operate at more than 30 sites across London, delivering everything from flexible, scalable services to fully managed 24/7 service desk solutions. This ensures that users are fully supported with technical expertise specific to the organisation and its infrastructure, and the attention to detail for which Plan-Net is renowned.
Equally, we can support the demands of global business by managing and resourcing pan-European and global projects.
Recent examples of our work in the sector include designing a flexible and scalable IT support model, meeting increased support needs following a merger, ITIL Best Practice education and merging an IT and Facilities service desk.
"The Plan-Net account team is by far the best of all our suppliers."
- A global, city-based and investment bank
Analysis, design, and migration work. Refining procedures and recommending solutions. These are the building blocks of IT consulting. But we believe that a project isn’t complete until it’s been successfully implemented.
We’re here to take full responsibility from beginning to end.
Plan-Net’s Technical Services Director, Adrian Polley was in attendance at the Gartner Symposium 2018 in Barcelona earlier this month. The event attracts over 6,000 CIOs and IT thought leaders from across Europe and is packed full of seminars and sessions on emerging trends, technologies and insights to fuel business advantage IT.
Here’s Adrian’s key takeaways from the event.
International law firm DAC Beachcroft has engaged the UK’s only legal-dedicated 24/7 Service Desk to provide its 2,200 staff with full out-of-hours IT support coverage.
The service will operate week nights, weekends and Bank holidays and is due to go live in December.
International legal practice Osborne Clarke has engaged IT Service Provider Plan-Net to provide its 1,350 staff, including more than 700 lawyers, with full out of hours IT support coverage.