In the Financial Services sector, IT which is functioning at less than 100% efficiency – or fails to work at all – can spell massive losses in revenue and reputation.
Plan-Net has substantial experience in supporting Financial Services organisations to ensure that their IT organisations are not only correctly resourced but are able to meet or exceed the demands of the business, providing
We operate at more than 30 sites across London, delivering everything from flexible, scalable services to fully managed 24/7 service desk solutions. This ensures that users are fully supported with technical expertise specific to the organisation and its infrastructure, and the attention to detail for which Plan-Net is renowned.
Equally, we can support the demands of global business by managing and resourcing pan-European and global projects.
Recent examples of our work in the sector include designing a flexible and scalable IT support model, meeting increased support needs following a merger, ITIL Best Practice education and merging an IT and Facilities service desk.
"The Plan-Net account team is by far the best of all our suppliers."
- A global, city-based and investment bank
Analysis, design, and migration work. Refining procedures and recommending solutions. These are the building blocks of IT consulting. But we believe that a project isn’t complete until it’s been successfully implemented.
We’re here to take full responsibility from beginning to end.
It is no surprise for those who work in the technology and banking sectors: banks often make large use of outsourcing and managed services for their IT. It is a cost-efficient solution that can help them remain competitive within the market with easy access to the best skills, technology and processes available. However, banks tend to be wary of announcing this practice to the world as they fear customers will think their personal and financial information may be put at risk, and won’t trust them with their money.
There is still a lot of confusion surrounding all models and management options for the IT Service Desk. Ben Whitehead, Service Delivery Manager, explains the different types of sourcing solutions available including near-shoring, co-sourcing and managed sourcing.
Happiness. It’s such an abstract quality. Ask just about anyone whether they are happy about this, about that or about the other, and their response is likely to be shaded. They are not unhappy. They are quite happy. They are mainly happy. Usually happy. Relatively happy.