End-user support transformation ready for legal IT service innovation journey

Project at a glance

Customer challenge

Frank Recruitment Group is an awardwinning, multi-brand specialist global recruitment firm with over 1000 employees.

Industry:

Recruitment

Office Locations:

London head office Europe, USA, Asia, Australia

Services Provided:

    • Microsoft Azure service design, connection and migration
    • 24/7 management and support of Azure environment

Having decided on Microsoft Azure as their cloud platform of choice, Frank Recruitment’s initial requirement was to find a suitable partner to support them with the migration. In Acora they found a partner who could not only design and build the technology solution and migrate them to Azure, but could provide ongoing support of their cloud environment, freeing up time for the internal IT team to focus on more strategic initiatives. They soon recognised that Acora had strong experience at moving legacy systems and workloads from a traditional platform in to Azure leveraging IaaS and PaaS and at the same time take into consideration compliance, governance and legal requirements for archiving and securing data.

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Through Acora we found a partner who could not only design and build our cloud platform in Azure, but also provide ongoing support of our environment. We now have a fully scalable, modern it platform which enables us to focus on achieving further international expansion.

Mark Hill, Global CIO, Frank Recruitment Group

 

Acora set out with the main objective to transform the company’s datacentre environment. The first step was to engage Acora’s cloud architects to define a global service design for the new Azure platform. The service design engagement output was a comprehensive design document, developed from information collated during service design workshops and knowledge gathering meetings. Acora worked with Frank Recruitment’s internal stakeholders to finalise the Azure design and migration approach ready to execute the transition project. 

Following the sign-off of the target Azure architecture, Acora’s Project Management team started planning and initiating the Azure Migration project involving Frank’s offices across Europe, US and Australia. The project took 6 months to complete and was delivered within the time and budget parameters set by Frank Recruitment.

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