SERVICE EFFICIENCY REVIEW & BEST PRACTICE MATURITY ASSESSMENT
Would you like an independent view of the efficiency of your IT Service? Would you like to know how you compare with your peers?
The Plan-Net Service Efficiency Review provides an independent assessment of the IT-related processes underpinning the delivery of IT across your whole organisation. It enables greater understanding of alignment to ITIL Best Practice through a structured analysis of the existing IT environment.
Plan-Net's Best Practice Maturity Assessment will look at the knowledge and maturity of your organisation across all of the main ITIL Lifecycle processes; picking out areas for improvement and providing suggestions on, and ways in which, you can increase efficiencies and cut costs.
Both the Service Efficiency Review and Best Practice Maturity Assessment provide extensive measurements and comparisons against similar profile organisations and industry standards by tapping into respected independent sources such as Gartner, Forrester, the Service Desk Institute and itSMF along with our extensive client list.
Our consultants deliver a clear view of how effective your existing processes are and provide a business case that presents the benefits to be gained through ITIL Service Management improvements.
Either carried out singularly or together, the Service Efficiency Review and Best Practice Maturity Assessment are the perfect tools to help discover where your IT Service is today and to help you make improvements, or to better understand it, prior to looking at what is the right way of sourcing IT Services now and in the future, to meet the needs of your organisation.
One of the biggest benefits we've received in working with Plan-Net has been their ability to be inclusive as part of their process, ensuring that skills transfer, training and documentation were all passed to my own IT staff during each project.
Mike Silk, Paradigm Housing Group