Plan-Net’s IT Consultancy services enable businesses like yours to meet the challenges of change. We can help you with:
Using Plan-Net to help us with projects really works for us. With such a large number of users and where it's so important to keep disruption at a minimum. We know we can rely on Plan-Net's support and commitment to deliver a great project outcome.
Plan-Net has been providing End-User Support services to the legal profession for 28 years.
Why do 14 of the top 15 UK firms choose to partner with us?
We know that service disruptions devastate reputations and revenues in your industry.
Plan-Net’s End-User services are designed to meet the demands in today’s compliance-driven finance sector.
Your business marches to the steady beat of “deadlines, deadlines, deadlines”.
You need a responsive and highly skilled support team to keep you delivering excellence around the clock. That’s what we do.
“By 2020, the average person will have more conversations with bots than with their spouse.” - Gartner.
Gartner’s prediction might seem somewhat dystopian to some (utopian to others). Regardless of how you feel about the rise of chatbots, it doesn’t feel like they are going anywhere. The fear of AI tech taking away jobs has some people feeling very anti-bot. But carefully implemented bots can improve business efficiency and empower users. How? By understanding that they are a workflow and communication enabler, not a replacement for the human touch ― or our dark robotic overlords.
Plan-Net’s Technical Services Director, Adrian Polley was in attendance at the Gartner Symposium 2018 in Barcelona earlier this month. The event attracts over 6,000 CIOs and IT thought leaders from across Europe and is packed full of seminars and sessions on emerging trends, technologies and insights to fuel business advantage IT.
Here’s Adrian’s key takeaways from the event.
International law firm DAC Beachcroft has engaged the UK’s only legal-dedicated 24/7 Service Desk to provide its 2,200 staff with full out-of-hours IT support coverage.
The service will operate week nights, weekends and Bank holidays and is due to go live in December.
As specialists in End-User support services for legal, financial and professional services firms, we understand that your business strategy depends on a high quality service desk.
Whether you need to outsource your entire service desk or just peak and out-of-hours cover, Plan-Net can help.
IT projects have become increasingly important for businesses that want to compete. As technology has become more complex, your in-house teams need specialist knowledge and experience to deliver on time, on budget, and on-point.
That’s where we come in.